Returns & Exchanges
At PeekAPaw Pet Supplies, we want you and your furry friends to be 100% satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unused items in their original packaging, ensuring all tags and seals are intact for a full refund.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing